Effective Date: January 1, 2026
Our company provides customer research services, appointment scheduling, and customer support on behalf of our home improvement clients. We are committed to protecting your privacy and handling your information responsibly.
How You Opt In
You will receive SMS messages from us only if:
You submitted an inquiry through one of our client's websites, landing pages, web forms, or other communication channels.
You voluntarily provided your mobile phone number.
You affirmatively consented to receive SMS communications by checking an opt-in box or otherwise providing your express consent.
We do not purchase phone lists, send unsolicited text messages, or engage in cold calling or cold texting.
Purpose of SMS Messages
SMS messages may include:
Responses to your product or service inquiries
Appointment scheduling and appointment reminders
Customer service updates
Status updates regarding your request
Requests for additional information needed to assist you
Follow-up communications related to your inquiry
Message frequency varies depending on your interaction with us.
Message and Data Rates
Message and data rates may apply based on your mobile carrier and service plan.
Opting Out
You may opt out of receiving SMS messages at any time by replying STOP to any message.
After you opt out, you will receive one final confirmation message and will no longer receive SMS communications unless you provide a new opt-in.
For assistance, reply HELP or contact us using the information on our website.
Information We Collect
We may collect:
Name
Mobile phone number
Email address
Service or product inquiry information
Appointment details
SMS communication history
We use this information solely to respond to your requests, provide customer service, schedule appointments, and communicate updates related to your inquiry.
Sharing of Information
We respect your privacy.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties except with vendors and service providers that support the delivery of our text messaging services.
We may share your information only:
With the home improvement company you contacted so they can fulfill your request.
With trusted service providers that help us operate our customer service and messaging platforms.
When required by law or legal process.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect the personal information you provide.
Changes to This Policy
We may update this policy periodically. Any changes will be posted on this page with a revised Effective Date.
Contact Us
If you have any questions regarding this SMS Privacy Policy or your SMS communications, please contact us using the information provided on our website.
Effective Date: January 1, 2026
By providing your mobile phone number and opting in to receive SMS messages, you agree to these SMS Terms & Conditions.
Program Description
Our company provides customer research services, appointment and customer support on behalf of home improvement companies.
If you have requested information about products or services through one of our clients' websites, landing pages, email, telephone, or other communication channels, you may receive SMS messages related to your inquiry.
These messages may include:
Responses to your inquiries
Appointment scheduling and reminders
Updates regarding your service request
Customer service communications
Requests for additional information needed to assist you
Follow-up communications regarding your inquiry
We do not send unsolicited text messages or cold solicitations.
Opt-In
You will receive SMS messages only after you have:
Submitted a request for information or services.
Provided your mobile phone number.
Expressly consented to receive SMS messages.
Your consent to receive text messages is not a condition of purchasing any goods or services.
Message Frequency
Message frequency varies depending on your interaction with us and the status of your request.
Message and Data Rates
Message and data rates may apply according to your wireless carrier's pricing plan.
Opt-Out
You may opt out of receiving SMS messages at any time by replying STOP to any message.
After opting out, you will receive one final confirmation message, and no further SMS messages will be sent unless you opt in again.
Help
If you need assistance, reply HELP to any SMS message or contact us using the contact information provided on our website.
Supported Carriers
SMS services are supported by most major U.S. wireless carriers. Carrier participation may vary. Mobile carriers are not responsible for delayed or undelivered messages.
Privacy
Your privacy is important to us.
Your use of our SMS services is also governed by our SMS Privacy Policy.
We do not sell or rent your personal information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties except with vendors and service providers that support the delivery of our text messaging services.
Changes to These Terms
We reserve the right to modify these SMS Terms & Conditions at any time. Updated versions will be posted on this page with a revised Effective Date.
Contact Us
If you have questions regarding these SMS Terms & Conditions, please contact us using the contact information available on our website.