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Communication Agent- Reception Specialist
*Accepting Qualified Applicants Now!*
This position leads our customer service experience by addressing inbound calls, emails, or texts for home improvement customers. This includes scheduling and related communications.
Requirements:
*Team Player- Willingness to be a positive part of a team of specialists.
*Reliability- Someone our team can count on for attendance and handling responsibilities.
*Friendly Professionalism- Exceptional customer service
*Communication- Proper grammar and communication skills.
*Technology- Exceptional comfort in working with dual monitors and multiple windows in Chrome browser.
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Communication Agent- Research Specialist
This position continues our customer service experience by reaching out to existing home improvement customers and collecting their feedback throughout the entire customer experience.
Requirements:
*Team Player- Willingness to be a positive part of a team of specialists.
*Reliability- Someone our team can count on for attendance and handling responsibilities.
*Friendly Professionalism- Exceptional customer service.
*Communication- Proper grammar and communication skills.
*Technology- Exceptional comfort in working with dual monitors and multiple windows in Chrome browser.
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Management
Requirements: Reliability, Multiple Monitor/Tasks Computer Knowledge & Comfort, Professional Conversation Abilities, Grammar/Communication Skills, Organizational Skills, Leadership Skills
All of our entry-level positions have room for growth into management positions for those with exceptional leadership skills. Please send questions to info@emco-wwcommunications.com.
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